As we sell a limited amount of tickets, we expect the tickets to sell out quite fast. To prevent the communities surrounding the CCC from being excluded, we decided to split the ticket presale into two phases. In the first phase, a ticket will be given out to everyone who gets a voucher. We have sent vouchers to last year's angels and speakers, to the local groups of CCC and other related groups. In the second phase, we will sell the rest of the tickets on a first-come first-served basis. You can read more details here.
Yes you can! There will be three days of open presale. We'll announce them publicly on events.ccc.de at least two weeks in advance.
We've only sent vouchers to angels who (a) worked at least 16h worth of shifts and (b) entered an email address in the Engelsystem and opted that we can contact them. If you suspect that you forgot to give us permission to use your email address, please contact us.
There are no vouchers sent to Engels of CCCamp.
During the first phase of presale, we give vouchers to active parts of our community – membership itself is not a qualifier. You can read more details here.
Please read our explanation here.
Please place a second order for your additional items. Please pay your orders in separate transactions to make processing easier.
We'd love to see you anyways. Please go to our friends page and briefly tell us why as well as how much you could pay for a ticket. We'll contact you back! Note that during the voucher phase, you also need a voucher for a friends application.
You can't preorder clothing items, sorry.
The congress tickets enables you to use Leipzig's entire public transport system without the need for an additional ticket. The public transport is accessible in the time between 2019-12-27 00:00 and 2019-12-31 04:00 local time. Your 36C3 wristband will act as proof.
Unfortunately that's not possible. The public transport ticket is a mandatory part of every congress ticket. This way, the public transport ticket stays affordable and at the same time allows to pay for a tram schedule with higher frequency.
If you are a member of the press and want to attend congress, please contact the CCC press team at press-accreditation(at)cccv.de beforehand!
Invited press and guests may jump the queue at the main entrance to be welcomed by the cash desk team and receive their tickets.
If you are not accredited with the press team, you will need to buy a ticket.
Children under 12 in attendance of an adult get in for free – you don't need to get any ticket for them. For adolescents under the age of 18, we have Up-and-Coming tickets at a reduced price.
A single person officially accompanying a disabled person gets in for free. Only you will have to buy a ticket.
The difference is how much you're supporting Congress to be as awesome as possible. With more supporters and a higher average ticket price, we can have better equipment, more cool equipment, and more support for people who couldn't afford the ticket otherwise.
That's not how Chaos Communication Congress works: All work is done by participants – people who have bought a ticket themselves.
Just go to https://tickets.events.ccc.de and enter the voucher code on the bottom of the page.
Nope.
We plan to sell all tickets online before the event. If we sell out, there will be not a single ticket sold on site, so make sure to grab yours now.
We accept wire transfers to our German bank account and credit cards via Stripe. Unfortunately we cannot accept any other form of payment like checks, bitcoin or cash.
Yes! We want to allow as many people as possible to come, so if you don't pay your ticket in time, we'll reassign it to someone else. Upon order completion we will show you the date by which we expect your payment. Please keep in mind that a wire transfer might take a few days and is only transferred on workdays.
We do not support the re-selling of tickets this year, due to the high amount of inflated prices and straight-up fraud going on. If you still want to hand off your ticket, please sell it for no more than you paid for it. You can give your order link or the ticket files to the buyer, as tickets are not personalized.
If you want to buy a ticket: Please make sure that you know and trust the seller, as they could just sell the ticket more than once. Please do not pay more than the initial ticket price.
Please contact us and tell us your correct transfer reason and what you wrote accidentally instead, as well as the name of the account owner the money comes from. Please DO NOT send a second transfer.
The payment status is updated often for wire transfers. As wire transfers may take a few days, please have a bit of patience. When your payment status is updated, you will receive an email. Credit card payments are processed almost instantly.
You can supply an invoice address for your order. If you ordered a business ticket you can download your invoice in the web shop immediately after completing your order. For all other tickets you can download your invoice together with your ticket. If you need something in addition, or you are unable to download your invoice, please contact us. Please keep in mind that according to German law, invoices with a total below €250 are valid without a recipient address, so we will not put one on there.
If there is a mistake in your invoice address or you didn't supply one already, please change your invoice address on the web interface, then contact us to reissue an updated invoice.
Note, however, that we are not allowed to change the invoice address to an entirely different entity, i.e. a different company.
Please keep in mind that according to German law, invoices with a total below €250 are valid without a recipient address, so we will not put one on there.
Reverse charge is not applicable. The place of performance is Leipzig, Germany, thus we have to charge German VAT. You can retrieve your VAT via the VAT reimbursement process, ask your tax consultant for more information.
The address of the account holder is:
Chaos Computer Club Veranstaltungsgesellschaft mbH (CCCV GmbH)
Marienstraße 11
10117 Berlin
Germany
The address of our bank is:
Deutsche Postbank AG
Friedrich-Ebert-Allee 114-126
53113 Bonn
Germany
According to our bank, the 8 letter BIC PBNKDEFF should be sufficient for payment. If your bank insists that it isn't, you can use PBNKDEFF100 instead.
Please get in touch directly via email.
We'll generate the tickets as PDF files shortly before congress. Until then, you can see the status of your order in the web interface. We'll send you an email as soon as the tickets are available for download.
You can present your ticket on a mobile device of your choice. If you do, please turn your display to full brightness in advance. You can also choose to download your ticket in Passbook format, which is supported by various smartphone platforms.
The cash desk opening hours will probably be announced here some time before the congress. We'll probably open on December 26th in the evening.
No, once you've got your wristband, you can't share it with others.
You'll be able to upgrade your ticket to a standard ticket at the cashdesk when redeeming the ticket. Please make sure to bring the difference in cash.
You'll be able to upgrade your ticket to a standard ticket at the cashdesk when redeeming the ticket. Please make sure to bring the difference in cash.
If you do not see the new window, we can help you launch it again.
Once the process in the new window has been completed, you can continue here.
If this takes longer than a few minutes, please contact us.