Pre-sale will take place until December 15 2020 at the latest. In case our infrastructure’s capacities are maxxed out – which we do not expect – pre-sale will end prematurely.

As a press member, you can register to the press team under press-accreditation(at)cccv.de.

This year, there is no way for us to restrict access for children. The same applies to the content children may see when they log in. If you have children who want to participate, you will be fully responsible to supervise them and to see to which contents they will access.

VAT for online events has to be calculated and paid in the customer's residential country. So we are forced by tax laws to register the address and generate an invoice based on the local sales tax.

The only difference is the amount of support you are providing rC3. With more support, we can use better hardware, provide a better infrastructure and the whole event becomes more fun.

Unfortunately, we can’t offer supporter tickets outside of the EU. We are thankful for all your requests and your willingness to support us. If you want to do good, feel free to donate something to a charity of your choice.

No.

We accept bank transfer and credit card payments via Stripe. Unfortunately, we cannot offer any other methods of payment (such as cheques, Bitcoin or cash).

Yes. As soon as you have completed your order, you are shown the payment target date. Please bear in mind that bank transfer may take a few days and can only be processed on weekdays.

Please contact us and tell us the correct payment reference, the one you incorrectly provided and the name under which the account is registered. Please do NOT make a second transfer.

You will almost instantly see if your credit card payment has been successful. Bank transfer takes some time, so please be a little more patient if you have chosen this method of payment. You will receive an email if your order status has changed.

You must provide an invoice address when ordering. You can request an invoice from your order details page. If you are unable to download your invoice or if you have any other questions, please contact us. Also, please bear in mind that German invoices generally do not contain an invoice address if the amount is below €250 and are valid without it.

If there’s an error in your invoice address, please change your invoice address in the web interface and contact us. We will then issue a new invoice.

We cannot change the invoice address to a completely new recipient, for example changing the recipient to another company is not possible.

Please bear in mind that German invoices are valid without an invoice address if the amount is below €250. We will therefore not include an invoice address for amounts below €250.

Our address is:
Chaos Computer Club Veranstaltungsgesellschaft mbH (CCCV GmbH)
Marienstraße 11
10117 Berlin
Germany

For organisational reasons, this year we can only accept orders from within the EU. If you have a valid VAT ID, you can provide it when ordering. We will then issue a reverse charge invoice.

Our bank’s address is:
Deutsche Postbank AG
Friedrich-Ebert-Allee 114-126
53113 Bonn
Germany

According to our bank, the BIC PBNKDEFF should suffice. If your bank doesn’t accept this BIC, try PBNKDEFF100.